[sas.answers @ Holland Numerics] – A dedicated confidential premium SAS help desk service

How will the [sas.answers @ Holland Numerics] service help you?

  • You will receive expert advice and skills transfer on SAS® software.
  • As a subscriber you can send your questions either:
    1. via the web interface using the button below:
    2. or directly via email to sas.answers@hollandnumerics.com.
  • Answers to your questions about the software will be returned to subscribers by email within 48 hours.

SAS software experience available for you @ Holland Numerics Limited:

Experience accumulated since 1981 from SAS software version 79.6 to SAS software version 9.4, using:

  • Windows PC
  • Windows Server
  • UNIX (including Solaris 10 64-bit), Linux
  • MVS, OS/390, z/OS
  • VAX/VMS, OpenVMS
  • OS/2

Detailed answers can be supplied to you for your questions about the following SAS software components:

  • Base SAS software (including macros, PROC SQL, PROC REPORT, PROC TABULATE, SAS ODBC Driver, DDE, Output Delivery System, ODS Graphics)
  • SAS/ACCESS® software (including DB2, Oracle, ODBC, PC File Formats/PC Files, Teradata)
  • SAS/AF® software (including Frame, OLE)
  • SAS/CONNECT® software
  • SAS/GRAPH® software (including Output Delivery System)
  • SAS/STAT®, SAS/ETS® software
  • Enterprise GuideTM software (all versions up to 7.1)
  • SAS StudioTM software (all versions up to 3.6)
  • SAS® Integration Technologies (including BI Server)

General answers can be supplied to you for your questions about the following SAS software components:

  • Web Report, DI, IML, Forecast StudioTM software
  • Enterprise ReporterTM software
  • Enterprise MinerTM software
  • IT Service VisionTM software
  • SAS/EIS® software
  • SAS/FSP® software
  • SAS/IML® software
  • SAS/INSIGHT® software
  • SAS/IntrNetTM software
  • SAS/MDDB® server
  • SAS/SHARE® software

Your agreement:

  • You will pay £720 including taxes for your questions to be answered for 1 calendar month from the day your payment is received.
  • You can specify up to 5 of your email addresses that can be used to send your questions, either directly or via the web site to
    sas.answers@hollandnumerics.com, but these must all be specified with your order to make sure your specified users can all start using the service immediately.
  • Each of your questions should normally require no more than 1/2 hour to answer.
  • Only 1 question from you in any of your emails is recommended, which ensures that the answers to all of your questions are never delayed unnecessarily.
  • No limit is currently in force on how many of your questions can be asked in 1 calendar month.
  • Your answer will be sent back to whichever of your email addresses was used to send your question.
  • No data processing can be carried out for you. However, you can send a small sample dataset (<50kb) attached to your questions emailed directly, although not to your questions emailed via the web site.
  • Every effort will be made to send an answer to your question back to you within 48 hours of receipt of that question.
  • Unfortunately, Holland Numerics Limited cannot accept responsibility for any problem caused by the implementation or operation of your code that you have not thoroughly tested and approved.

Click here to download a PDF copy of the agreement and request form.

You can also subscribe now with PayPal:

Options:

  1. Monthly subscription – [sas.answers @ Holland Numerics] monthly subscription = £720.00, including taxes:
    Please register from 1 to 5 of your email addresses using this service below, separated by commas or spaces:
  2. Single question – [sas.answers @ Holland Numerics] single question payment = £72.00, including taxes:
    Please type your SAS-related question here (max 200 characters):

    Please remember to type your email address below to receive an answer to your question. You will also be emailed if more information is required to answer your SAS-related question: