Premium SAS Support for Commercial Clients

Free membership gives you access to the SAS Skills Discussion Forum for non-programming questions about SAS. Programming and Recruiter memberships, which require monthly low-cost subscriptions, give you access to the same forum and to the SAS Programming Forum, where you can ask SAS programming questions. However, all questions and answers are visible to all members with access to each forum, which may not be quite what you are looking for.

To fulfill any need for confidential correspondence you may have seen a recent addition to the blog menu. The Premium SAS help desk service, called [sas.answers @ Holland Numerics] (which has actually been around since 2002), is different. It does not require even Free membership of the blog, but it does require a separate subscription payable using PayPal. What makes this service special is that it provides an in-house web-based interface for you to ask questions, which automatically generates an SMS message and an email to Holland Numerics, with a copy of the email sent back to you too. There is also a service level agreement to provide an answer to every question within 48 hours, and that answer will be privately sent directly back to the sending subscriber! Please note that, if a monthly subscription is not necessary, then a single question can be asked instead for a reduced fee.

Full details of the [sas.answers @ Holland Numerics] help desk service can be found here.

[sas.answers @ Holland Numerics] – A dedicated confidential premium SAS help desk service

How will the [sas.answers @ Holland Numerics] service help you?

  • You will receive expert advice and skills transfer on SAS® software.
  • As a subscriber you can send your questions either:
    1. via the web interface using the button below:
    2. or directly via email to sas.answers@hollandnumerics.com.
  • Answers to your questions about the software will be returned to subscribers by email within 48 hours.

SAS software experience available for you @ Holland Numerics Limited:

Experience accumulated since 1981 from SAS software version 79.6 to SAS software version 9.4, using:

  • Windows PC
  • Windows Server
  • UNIX (including Solaris 10 64-bit), Linux
  • MVS, OS/390, z/OS
  • VAX/VMS, OpenVMS
  • OS/2

Detailed answers can be supplied to you for your questions about the following SAS software components:

  • Base SAS software (including macros, PROC SQL, PROC REPORT, PROC TABULATE, SAS ODBC Driver, DDE, Output Delivery System, ODS Graphics)
  • SAS/ACCESS® software (including DB2, Oracle, ODBC, PC File Formats/PC Files, Teradata)
  • SAS/AF® software (including Frame, OLE)
  • SAS/CONNECT® software
  • SAS/GRAPH® software (including Output Delivery System)
  • SAS/STAT®, SAS/ETS® software
  • Enterprise GuideTM software (all versions up to 7.1)
  • SAS StudioTM software (all versions up to 3.6)
  • SAS® Integration Technologies (including BI Server)

General answers can be supplied to you for your questions about the following SAS software components:

  • Web Report, DI, IML, Forecast StudioTM software
  • Enterprise ReporterTM software
  • Enterprise MinerTM software
  • IT Service VisionTM software
  • SAS/EIS® software
  • SAS/FSP® software
  • SAS/IML® software
  • SAS/INSIGHT® software
  • SAS/IntrNetTM software
  • SAS/MDDB® server
  • SAS/SHARE® software

Your agreement:

  • You will pay £720 including taxes for your questions to be answered for 1 calendar month from the day your payment is received.
  • You can specify up to 5 of your email addresses that can be used to send your questions, either directly or via the web site to
    sas.answers@hollandnumerics.com, but these must all be specified with your order to make sure your specified users can all start using the service immediately.
  • Each of your questions should normally require no more than 1/2 hour to answer.
  • Only 1 question from you in any of your emails is recommended, which ensures that the answers to all of your questions are never delayed unnecessarily.
  • No limit is currently in force on how many of your questions can be asked in 1 calendar month.
  • Your answer will be sent back to whichever of your email addresses was used to send your question.
  • No data processing can be carried out for you. However, you can send a small sample dataset (<50kb) attached to your questions emailed directly, although not to your questions emailed via the web site.
  • Every effort will be made to send an answer to your question back to you within 48 hours of receipt of that question.
  • Unfortunately, Holland Numerics Limited cannot accept responsibility for any problem caused by the implementation or operation of your code that you have not thoroughly tested and approved.

Click here to download a PDF copy of the agreement and request form.

You can also subscribe now with PayPal:

Options:

  1. Monthly subscription – [sas.answers @ Holland Numerics] monthly subscription = £720.00, including taxes:
    Please register from 1 to 5 of your email addresses using this service below, separated by commas or spaces:
  2. Single question – [sas.answers @ Holland Numerics] single question payment = £72.00, including taxes:
    Please type your SAS-related question here (max 200 characters):

    Please remember to type your email address below to receive an answer to your question. You will also be emailed if more information is required to answer your SAS-related question:



What is the SAS Programming Forum and why does it cost to access?

It is rather sad that everyone knows the price of everything and the value of nothing! I have paraphrased this statement somewhat from the original written by Oscar Wilde for Lord Darlington in “Lady Windemere’s Fan”, but the reality is very much in evidence everywhere today. But how is that relevant to the SAS Programming Forum?

I wanted to create a place where students of SAS programming (which includes myself, as I try to learn something new about SAS every day) could ask SAS-related questions, even if they were from interviews or homework, without being criticised. However, I wanted to exclude those asking questions because they were too lazy to research the answers themselves (#LAZYWEB), so I hoped that charging a small amount to access the forum would filter out those trying to get free information with no effort, but encourage those enthusiastic enough to pay to learn about SAS an opportunity to do so. The SAS Programming Forum subscription is only GBP 5.00 per month for up to 3 months via PayPal, so it can be stopped at any time, but also renewed easily, and includes access to my SAS course about SAS programming topics, which I’m progressively building, and currently includes 4 sections on SAS components, Data Steps, PROC SQL and SAS macros, and now totals 25 topics in all. The sections are intended to be read sequentially, but are, for the most part, independent of each other. The key feature of the SAS Programming Forum and the SAS course is that questions can be asked at any time and they will be answered, provided sufficient information is given in the question. This is not a “get out” clause, but a learning point for all prospective SAS programmers that without sufficient information you cannot write a SAS program that meets the customer’s needs, so you have to be able to ask question yourself!

Reminder that I still have the SAS-related apps available in Google Play, Amazon Appstore and Chrome Web Store

This is quick reminder that I still have the following apps available in Google Play:

  • Data Steps: Do This in SAS?
  • SQL: Do This in SAS?
  • Graphs: Do This in SAS?
  • Platforms: Do This in SAS?
  • EG: Do This in SAS?
  • Macros: Do This in SAS?
  • Efficiency: Do This in SAS?
  • Studio: Do This in SAS?

These apps are also available for Android users in the Amazon Appstore, or for Chrome and Chromium desktop browser users in the Chrome Web Store:

  • Data Steps: How Do You Do This in SAS?
  • SQL: How Do You Do This in SAS?
  • Graphs: How Do You Do This in SAS?
  • Platforms: How Do You Do This in SAS?
  • EG: How Do You Do This in SAS?
  • Macros: How Do You Do This in SAS?
  • Efficiency: How Do You Do This in SAS?
  • Studio: How Do You Do This in SAS?

There are also free apps, which you can find by searching in each app store:

  • How Do You Do This in SAS? (Google Play, Amazon Appstore and Chrome Web Store)
  • Consulting: Do This in SAS? (Google Play)
  • Consulting: How Do You Do This in SAS? (Amazon Appstore and Chrome Web Store)

All these apps are updated frequently, and the paid-for apps are priced at less than US$3 based on the number of questions that are answered, and within the apps you can ask new questions that can be added in future updates. It doesn’t matter which platform you use, as the same content is present in the corresponding Google Play, Amazon Appstore and Chrome Web Store apps.

SAS Programming Forum Introduction

This forum is intended for SAS-related questions and answers, and, as this forum is paid-for, answers to interview questions will be accepted too.

Here are the basic rules for posting in this forum:

        All postings MUST be completely SAS-related, which means that they should, at least, mention SAS or a SAS component. I’ve been using SAS for over 25 years, so I know what is and isn’t SAS (that is SAS Institute software-related, not SaaS, SAP, SPSS or an IBM service!). However, labelling a general link as a SAS-related link will break this rule too!
        No copying of existing postings just to get your name on it. Please check you’ve posted correctly, and tidy up yourself if you haven’t!
        The SAS Programming Forum is for discussions, not for jobs and time-dependent postings. Remember that this forum has a Manager, not a garbage collector.
      This group is an English-language forum. Foreign language posts are accepted, but only if the content is understandable as related to SAS by the majority of the forum members. Please include an English translation, if necessary.
      The advertising of illegal copies of books and software will result in immediate removal from this forum.
      The group is open to everyone, but abusive, political or disrespectful behaviour will result in the removal of the poster and all their postings. Please note that the posting of job adverts as comments in SAS programming discussions is considered to be disrespectful!

 

SAS Skills Discussion Forum (non-programming) Introduction

This free forum is intended for questions and answers about SAS-related skills, but NOT about SAS programming code or interview questions, as these questions will be moved immediately to the paid-for SAS Programming Forum.

Here are the basic rules for posting in this forum:

      All postings MUST be completely SAS-related, which means that they should, at least, mention SAS or a SAS component, but not be about SAS programming code or interview questions, otherwise it will be moved into the paid-for SAS Programming Forum. I’ve been using SAS for over 25 years, so I know what is and isn’t SAS (that is SAS Institute software-related, not SaaS, SAP, SPSS or an IBM service!). However, labelling a general link as a SAS-related link will break this rule too!
      No copying of existing postings just to get your name on it. Please check you’ve posted correctly, and tidy up yourself if you haven’t!
      The SAS Programming Forum is for discussions, not for jobs and time-dependent postings. Remember that this forum has a Manager, not a garbage collector.
      This group is an English-language forum. Foreign language posts are accepted, but only if the content is understandable as related to SAS by the majority of the forum members. Please include an English translation, if necessary.
      The advertising of illegal copies of books and software will result in immediate removal from this forum.
      The group is open to everyone, but abusive, political or disrespectful behaviour will result in the removal of the poster and all their postings. Please note that the posting of job adverts as comments in SAS programming discussions is considered to be disrespectful!